Shipping Policy
At Kadrina, we are committed to providing a smooth, reliable, and stress-free shipping experience—from the moment you place your order to the moment it arrives at your door.
🌍 Worldwide Shipping
We proudly ship our wellness devices and accessories worldwide.
No matter where you are located, your order is carefully handled and delivered with safety and care.
🕐 Order Processing
All orders are processed within 1–2 business days, including:
- Secure payment verification
- Product inspection and quality control
- Protective packaging for shipment
Once your order has been shipped, you will receive a confirmation email with tracking details.
📦 Estimated Delivery Time
Standard international shipping typically takes 8–14 business days, depending on your location and local postal services.
⚠️ Please note: Delivery times may be affected by weekends, holidays, or customs inspections.
🔔 Order Tracking
After your order is dispatched, you will receive:
- A shipping confirmation email
- A tracking number to monitor your package in real time
You can track your order from our warehouse to your doorstep.
💸 Customs & Import Fees
Some countries may apply customs duties or import taxes.
These charges are not included in our prices and are the responsibility of the customer.
⚠️ Possible Shipping Delays
While we aim to deliver quickly and reliably, delays may occasionally occur due to:
- Weather conditions
- Customs processing
- Local courier issues
- International logistics disruptions
We appreciate your patience in such rare situations.
📬 Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate at checkout.
Kadrina is not responsible for delays or losses caused by incorrect or incomplete addresses.
📞 Contact Us
If you have any questions regarding shipping, please contact our customer support team through our website.